Washington, DC

Here I go again changing something. As usual, calling only MR. PHILIP. I sent him an email and called late Friday evening. Guess what here it is a Sunday night an I am receiving an email from Philip letting me know it's being processed. This man is on the money, Johnny on the spot, he has the best customer service ever. If he leaves SF, I don't know what I will do. He has always did an awesome job solving my delimas at any giving time. Personally I don't want no one else handling my SF issues. Great person and awesome attitude to go with it... Mr. Lloyd give that man a bonus, take him to lunch, Starbucks, a half a day off with pay or something. He is the best employee in that office....Mr. Awesome is Mr. Butler!!!!

The Office Representatives are both knowledgeable and proactive. In short, a very good staff.

Phillip was very helpful when looking for a business auto insurance. I definitely recommend him!

I've been a renter's insurance customer with Lloyd for a few years and it was very helpful to have a local agent to communicate with when I recently had to file a claim for bike damage during a crash a few miles from my apartment and his office. I received two phone calls and an email asking if I needed help filing my claim and if there was any trouble. I have peace of mind knowing that my agent is a medium-length walk away from my front door. I'll be renewing with Lloyd this year and may end up adding other policies with him.

Lloyd has been such a pleasure to work with! He is always very responsive, professional, and patient. He takes the time to explain the implications of any policy changes I make or any questions that may arise. His team is equally great. Ms. Berenisse is extremely knowledgeable and timely in assisting with any insurance needs. Finding a good agent can be stressful but I have the utmost confidence in them. I am grateful to have found such an amazing team!