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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chall Lucas

Chall Lucas

March 7, 2023

5  out of  5 rating by Chall Lucas
"My state farm insurance company is the best all way Courteous.just the best."

Alan Thomas

March 6, 2023

5  out of  5 rating by Alan Thomas
"Anjuan was very helpful and patient, and the transaction was seamless."

latarsha burton

February 21, 2023

5  out of  5 rating by latarsha burton
"Customer service"

Derek Thieme

February 18, 2023

5  out of  5 rating by Derek Thieme
"My wife and I have used this office for renters and homeowners insurance, and for our automobile and personal items insurance. They are super responsive and we always receive great customer service from a knowledgeable, professional, and friendly representative. I highly recommend them, our experience is consistently exceptional."

Ma Da

February 16, 2023

5  out of  5 rating by Ma Da
"I have been searching for a while now trying to find good and reliable auto and renters insurance, well the search stopped at state farm. The staff was very knowledgeable and sensitive to my needs in making the right decision. I would not have it no other way. Thanks state farm for the best 8 years that I have been with you."

Jamal Williams

February 15, 2023

5  out of  5 rating by Jamal Williams
"Great customer service, office has staff on hand to assist instead of speaking to a computer or calling a 800 number. Local Rep with great rates!"

Jawana Hargrove

February 9, 2023

5  out of  5 rating by Jawana Hargrove
"My agent and his staff are very responsive, attentive, and overall the best choice for all of your insurance needs. Thanks to Philip for being patient no matter how many times I call the office or send an email. I am BIG on customer service and without a doubt the service is outstanding. Thanks for always being there when needed!"

Melvin Lindsey

February 7, 2023

5  out of  5 rating by Melvin Lindsey
"The Customer Service by State Farm was excellent. The employee (Phillip) handling my State Farm Home Owners Policy was polite, courteous, professional and very knowledgeable about the subject matter we discussed. Big Ups to St Farm!!"

Giani Dicola

January 6, 2023

5  out of  5 rating by Giani Dicola
"Very professional and polite!! Helped from start to finish!!"

Roxette Caba

January 3, 2023

5  out of  5 rating by Roxette Caba
"Great customer service!"

Thomas Norris

December 15, 2022

5  out of  5 rating by Thomas Norris
"Berenisse Marroquin is the real MVP of this branch. Any and everything that I’ve ever needed from State Farm she has provided. I’m not insured by State Farm, I’m insured with Berenisse Marroquin!"

Aarika R

December 3, 2022

5  out of  5 rating by Aarika R
"Agent Philip Butler was the absolute best! He found my insurance with the best rate and quickly! The process, to getting my insurance documents was made very easy for me by Mr. Butler. Also, he was extremely funny, which I really needed! Thank you Mr. Butler!!"

R Stone

December 1, 2022

5  out of  5 rating by R Stone
"Lloyd Chesley Jr.'s staff is well versed in the insurance products they offer and went the extra mile in meeting my family's needs. The customer service displayed by Mr. Philip Butler was exceptional 👏🏾. Thanks for taking the time to explain the policy terms and conditions with my Mom and myself."

Jason Davis

October 3, 2022

5  out of  5 rating by Jason Davis
"Great customer service"

Ann Best

October 1, 2022

3  out of  5 rating by Ann Best

Monica Smith

September 17, 2022

5  out of  5 rating by Monica Smith
"I am completely satisfied with the customer service that Philip Butler provided me! He was extremely patient and worked with me until he was sure that I had the best coverage, at the best price. I wish it was possible to give him more than 5 stars!"

Sallie King

August 19, 2022

5  out of  5 rating by Sallie King
"I really enjoy working with Philip. I recently had some questions that he answered very clearly, fully and straightforwardly, resolving all my issues quickly."

Abiel Yonas

August 15, 2022

5  out of  5 rating by Abiel Yonas
"Hi is very good worker"

Tony Johnson

August 9, 2022

5  out of  5 rating by Tony Johnson
"Staff was very professional, informative and helpful. Also they follow all guidelines of being safe in this pandemic that we are in, and that was a plus for me"

Stephen Ware

August 4, 2022

5  out of  5 rating by Stephen Ware
"Great service. Always customer friendly. And phillip is the best"

Samanthah Hills

July 29, 2022

4  out of  5 rating by Samanthah Hills
"Affordable insuarance company. Very professional staff. They take time to listen to their clients needs and concerns. Been their client since 2019. Planning to purchase a car soon and ofcourse iam sure they will treat me good as they have always. Good job team State Farm DC.!"

Vivi Spicer

July 23, 2022

5  out of  5 rating by Vivi Spicer
"Philip in Lloyd Chesley's office was professional and very helpful. We have had State Farm coverage since 1988 with no complaints."

Rita Jamieson

July 12, 2022

5  out of  5 rating by Rita Jamieson
"Outstanding customer service."

Rhonda Y Gladden

July 8, 2022

5  out of  5 rating by Rhonda Y Gladden
"I have been with StateFarm and Lloyd Chesley’s office for years. Since joining them, I have found them to be very knowledgeable and helpful about what will work best for me. I had to contact the office recently about updating some information. Philip, the office manager, was very helpful with guiding me through the process and handling my request in an efficient manner."

Crystal Bolden

June 30, 2022

5  out of  5 rating by Crystal Bolden
"I have been a client since the 1990's. Since day one I have received great service. Each staff member that I have spoken with are always polite and professional. I mostly enjoy working with Philip. He is always honest and answers ever question I may have. I can always depend on him returning my calls. He is extremely diligent and thorough in his work. Thank you for always giving me great service."