State Farm® Insurance Agent Lloyd Chesley Jr

"great State Farm agent. Shame his agency was forced to move from Monroe and 12th Street NE because of out-of-state landlord."

"Very pleased with the customer service given by Philip Butler. Very professional, able to address questions, and met my expectations."

"Here I go again changing something. As usual, calling only MR. PHILIP. I sent him an email and called late Friday evening. Guess what here it is a Sunday night an I am receiving an email from Philip letting me know it's being processed. This man is on the money, Johnny on the spot, he has the best customer service ever. If he leaves SF, I don't know what I will do. He has always did an awesome job solving my delimas at any giving time. Personally I don't want no one else handling my SF issues. Great person and awesome attitude to go with it... Mr. Lloyd give that man a bonus, take him to lunch, Starbucks, a half a day off with pay or something. He is the best employee in that office....Mr. Awesome is Mr. Butler!!!!"

"The Office Representatives are both knowledgeable and proactive. In short, a very good staff."

"Phillip was very helpful when looking for a business auto insurance. I definitely recommend him!"

"I've been a renter's insurance customer with Lloyd for a few years and it was very helpful to have a local agent to communicate with when I recently had to file a claim for bike damage during a crash a few miles from my apartment and his office. I received two phone calls and an email asking if I needed help filing my claim and if there was any trouble. I have peace of mind knowing that my agent is a medium-length walk away from my front door. I'll be renewing with Lloyd this year and may end up adding other policies with him."

"Lloyd has been such a pleasure to work with! He is always very responsive, professional, and patient. He takes the time to explain the implications of any policy changes I make or any questions that may arise. His team is equally great. Ms. Berenisse is extremely knowledgeable and timely in assisting with any insurance needs. Finding a good agent can be stressful but I have the utmost confidence in them. I am grateful to have found such an amazing team!"

"Mr. Philip Butler is professional, friendly and knowledgeable. He helped us with all our business policies when our old agent retired abruptly. Appreciate your time and patience Mr. Butler! Thank you!"

"I had the need to have a car added to my policy as a result of the death of a family member and Phillip took care of my needs expeditiously and with care. We both have experienced the recent loss of a family member and he understood exactly what I needed. He handled adding the car to my policy and showed a great deal of compassion. It was a pleasure dealing with him. I have been a State Farm policy holder for many years and with the service I received, I will no doubt be a policy holder for many years to come."

"State Farm has been my insurance for decades personally. When I needed insurance for the nonprofit in the District most had quotes that were triple the amount with the same coverage. We have had this for 1.5 now and always responsive immediately or within a couple of hours via email or when any verification is needed for external efforts. Highly advise using them."

"My business has been a customer of this agent and his team for over 25 years and I truly appreciate their professionalism and responsiveness to my firm's needs."

"This agent and his staff are tge best, always professional. I have been with this agent 15 plus years I dare not to look any further for my needs."

"A very confusing company and misleading"

"Thee team at State Farm are very nice and professional and answered all my questions thoroughly."

"Mr. Chesley, Phillip is a true professional and really cares about the customers. God bless you all. Knowledgeable! Good people!"

"Berenisse is really great agent"

"Muy satisfecho con la persona q me atendió muy amable y explica muy bien todo punto por punto profesionales 100 💯 gracias (berenisse )"

"My state farm insurance company is the best all way Courteous.just the best."

"Anjuan was very helpful and patient, and the transaction was seamless."

"Customer service"

"My wife and I have used this office for renters and homeowners insurance, and for our automobile and personal items insurance. They are super responsive and we always receive great customer service from a knowledgeable, professional, and friendly representative. I highly recommend them, our experience is consistently exceptional."

"I have been searching for a while now trying to find good and reliable auto and renters insurance, well the search stopped at state farm. The staff was very knowledgeable and sensitive to my needs in making the right decision. I would not have it no other way. Thanks state farm for the best 8 years that I have been with you."

"Great customer service, office has staff on hand to assist instead of speaking to a computer or calling a 800 number. Local Rep with great rates!"

"My agent and his staff are very responsive, attentive, and overall the best choice for all of your insurance needs. Thanks to Philip for being patient no matter how many times I call the office or send an email. I am BIG on customer service and without a doubt the service is outstanding. Thanks for always being there when needed!"

"The Customer Service by State Farm was excellent. The employee (Phillip) handling my State Farm Home Owners Policy was polite, courteous, professional and very knowledgeable about the subject matter we discussed. Big Ups to St Farm!!"