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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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koran sewell

February 6, 2026

5  out of  5
rating by koran sewell
"Very personable. Caring and concerned. My auto pay had stopped but they fixed it no problem."
We responded:
"Thanks for the review! We are glad we were able to help."
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Nancy Rubenstein

February 5, 2026

5  out of  5
rating by Nancy Rubenstein
"Philip has consistently provided excellent customer service to us for years. He’s knowledgeable, quick-to-respond, and always a pleasure to work with."
We responded:
"Thanks for recognizing Philip! He is the heart and soul of our team. We really appreciate your business!"
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Lillian Armstrong

February 3, 2026

5  out of  5
rating by Lillian Armstrong
"Excellent"
We responded:
"Thanks for the kind words. We really appreciate your business!"
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C HM

February 1, 2026

5  out of  5
rating by C HM
"I have been a customer of Mr. Chesley for more than 20 years. His level of service continues to remain elevated and client-focused. I appreciate his personal attention to addressing my concerns and his willingness to discuss matters even on the weekend to accommodate my schedule. I would recommend him and his team again and again."
We responded:
"Thanks for trusting me with your business over the years! I really work hard to get it right for you. My team and I thank you for your business."
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BW

January 31, 2026

5  out of  5
rating by BW
"Great review of policies and coverage . Excellent recommendations after review. I would highly recommend this agent."
We responded:
"I am glad you found the review helpful. We want to make sure your coverages are tailored to your needs. "
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Floyce Garrett Jr

January 30, 2026

5  out of  5
rating by Floyce Garrett Jr
"What a very professional and dedicated company."
We responded:
"We appreciate your business and thank you for choosing to do business with us."
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Andy Tarasiuk

November 19, 2025

5  out of  5
rating by Andy Tarasiuk
"Phillip was very helpful and informative. Set up was seamless and quick for the right coverage. Great work!"
We responded:
"Thanks for recognizing Philip and his expertise. He really does a great job. Thanks for trusting us with your business!"
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Nicole Edwards

August 23, 2025

5  out of  5
rating by Nicole Edwards
"I call him Coach. You give him your preferences and he gives you what works best for your objectives. He helps you run plays for your life. SCORE!!!"
We responded:
"Thanks for your kind words. I really try hard to find solutions for my clients. Thanks again for trusting me with your business."
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Kartikeya Kandula

June 23, 2025

5  out of  5
rating by Kartikeya Kandula
"Had a great experience with Troy Ingram"
We responded:
"That’s great! I’m glad he was able to take care of you! Your review lets us know we are doing things right."
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Amber J

May 27, 2025

5  out of  5
rating by Amber J
"I've been a customer/policy holder for well over 10 years. When I first started driving I felt they were expensive as a young driver, but over time they became affordable and fair. Whenever I call or email the local office, they are always polite, quick to follow up, and answer my questions. Most times, I work with Philip, but I have no complaints about the other staff."
We responded:
"Thanks for trusting us with your business and continuing to be part of our family! We really appreciate the recognition. It lets us know we are getting it right! "
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S Danielle

March 9, 2025

5  out of  5
rating by S Danielle
"I have been with another insurance agency since I started driving which is over 20 years.I have been looking for a new agency but I couldn’t find what I was looking for which is low cost, great customer service and full coverage, until now.Phillip from State Farm as offered me all of those.I am so happy that I made the switch."
We responded:
"Thanks for the kind words and welcome the our family! Philip is a key member of my team and always works hard to get it right. We appreciate your business and thanks for trusting us with it."
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Peter Semler

September 19, 2024

5  out of  5
rating by Peter Semler
"great State Farm agent. Shame his agency was forced to move from Monroe and 12th Street NE because of out-of-state landlord."
We responded:
"Thanks for the review. We really appreciate your business! Our new office is working out well for us."
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Jackie Graham

August 15, 2024

5  out of  5
rating by Jackie Graham
"Very pleased with the customer service given by Philip Butler. Very professional, able to address questions, and met my expectations."
We responded:
"I am truly glad that you were pleased with the service that Philip provided! He is one of a kind! Thanks for trusting us with your business. We really appreciate it!"
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GEAN WALLER

June 10, 2024

5  out of  5
rating by GEAN WALLER
"Here I go again changing something. As usual, calling only MR. PHILIP. I sent him an email and called late Friday evening. Guess what here it is a Sunday night an I am receiving an email from Philip letting me know it's being processed. This man is on the money, Johnny on the spot, he has the best customer service ever. If he leaves SF, I don't know what I will do. He has always did an awesome job solving my delimas at any giving time. Personally I don't want no one else handling my SF issues. Great person and awesome attitude to go with it... Mr. Lloyd give that man a bonus, take him to lunch, Starbucks, a half a day off with pay or something. He is the best employee in that office....Mr. Awesome is Mr. Butler!!!!"
We responded:
"Wow! Philip does it again… he is awesome! I am glad he is on my team! Thanks for recognizing his efforts. Please feel free to share your experiences with a friend."
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Richard Morton

May 14, 2024

4  out of  5
rating by Richard Morton
"The Office Representatives are both knowledgeable and proactive. In short, a very good staff."
We responded:
"Thanks for allowing us to help! Also, thanks for trusting us with your business."
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Sebastian Oquendo Toro

May 10, 2024

5  out of  5
rating by Sebastian Oquendo Toro
"Phillip was very helpful when looking for a business auto insurance. I definitely recommend him!"
We responded:
"Thanks for the recommending Philip! He is a very important part of my team. I am glad he was able to help you!"
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Gordon Chaffin

April 12, 2024

5  out of  5
rating by Gordon Chaffin
"I've been a renter's insurance customer with Lloyd for a few years and it was very helpful to have a local agent to communicate with when I recently had to file a claim for bike damage during a crash a few miles from my apartment and his office. I received two phone calls and an email asking if I needed help filing my claim and if there was any trouble. I have peace of mind knowing that my agent is a medium-length walk away from my front door. I'll be renewing with Lloyd this year and may end up adding other policies with him."
We responded:
"I’m glad we were able to be there for you when you needed us. Thanks for your business and we look forward to working with you in the future!"
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D.

February 2, 2024

5  out of  5
rating by D.
"Lloyd has been such a pleasure to work with! He is always very responsive, professional, and patient. He takes the time to explain the implications of any policy changes I make or any questions that may arise. His team is equally great. Ms. Berenisse is extremely knowledgeable and timely in assisting with any insurance needs. Finding a good agent can be stressful but I have the utmost confidence in them. I am grateful to have found such an amazing team!"
We responded:
"Thanks so much for belief and trust in what we do. We work really hard to get it right. Berenisse really appreciates you recognizing her efforts. My team and I want to make sure you’re protected!"
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Donita Corchado

November 16, 2023

5  out of  5
rating by Donita Corchado
"Mr. Philip Butler is professional, friendly and knowledgeable. He helped us with all our business policies when our old agent retired abruptly. Appreciate your time and patience Mr. Butler! Thank you!"
We responded:
"Thank you for acknowledging Philip. Also, thanks for your business! We really appreciate you trusting us with your business."
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Rhonda Poles

October 16, 2023

5  out of  5
rating by Rhonda Poles
"I had the need to have a car added to my policy as a result of the death of a family member and Phillip took care of my needs expeditiously and with care. We both have experienced the recent loss of a family member and he understood exactly what I needed. He handled adding the car to my policy and showed a great deal of compassion. It was a pleasure dealing with him. I have been a State Farm policy holder for many years and with the service I received, I will no doubt be a policy holder for many years to come."
We responded:
"I am truly honored to have you as a customer. Thank you for trusting us with your business. We will all experience loss at some point. I am glad that Philip was there for you when you needed him! "
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Jeff Viohl

September 8, 2023

5  out of  5
rating by Jeff Viohl
"My business has been a customer of this agent and his team for over 25 years and I truly appreciate their professionalism and responsiveness to my firm's needs."
We responded:
"Thanks for trusting us with your business over the years. We really appreciate it. I’m glad that we have been able to maintain the relationship. Please tell a friend. "
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Betty Thorpe

August 24, 2023

5  out of  5
rating by Betty Thorpe
"This agent and his staff are tge best, always professional. I have been with this agent 15 plus years I dare not to look any further for my needs."
We responded:
"I’m glad you are pleased with me and my team. Thanks for trusting us with your business over the years. We really appreciate you!"
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Tayvon England

July 28, 2023

1  out of  5
rating by Tayvon England
"A very confusing company and misleading"
We responded:
"We really appreciate your feedback. We take great pride in being clear and concise in our communication. I wish your experience could have been better. "
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raydoz

July 14, 2023

5  out of  5
rating by raydoz
"Thee team at State Farm are very nice and professional and answered all my questions thoroughly."
We responded:
"I am glad that we were able to help and assist with your questions. Thanks for your business and please feel free to tell your friends and family about your experience!"
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D “LITTLE DEBBIE SNACK CAKE!” Riddick

May 12, 2023

5  out of  5
rating by D “LITTLE DEBBIE SNACK CAKE!” Riddick
"Mr. Chesley, Phillip is a true professional and really cares about the customers. God bless you all. Knowledgeable! Good people!"
We responded:
"Thanks for recognizing Philip’s professionalism! He is a key component to our success! Thanks for your business. "